Setting the scene for this year’s National Conference, Transforming Logistics for the Digital World, the opening minutes took delegates back to 1944 and the circumstances that led to the establishment of a national association for warehouse keepers. A fast-paced video showed the incredible pace of change over the 75 years since then for an industry always ready to embrace new technology and step forward to support customers, consumers and country, whatever the challenges.
But the theme of the event was looking forward, preparing for the digital world and engaging the audience in making real decisions about the future.
Leading industry voices from logistics, retail, property, technology and more covered key topics in detail, including digital strategy, the challenges of online retailing, cyber-crime and, of course, the latest development on Brexit and advice on preparing for ‘no deal’ from HMRC’s Border Delivery Group.
Interactive panels drove lively debate, while real-time polling gave delegates chance to express views, pose questions and vote on key issues during the event.
According to UKWA CEO Peter Ward, the 75th anniversary year’s National Conference was exceptionally well received by delegates and sponsors alike, with great audience participation and several key initiatives launched.